Privacy Notice

Creation date: August 20, 2025

Boston Car Keys ("we", "our", or "us")

Contact
Phone: +1 617569999
WhatsApp: +1 617 937 9595
Email: info@bostoncarkeys.com
Website: www.bostoncarkeys.com
Addresses:
• 512 Saratoga St., East Boston, MA 02128
• 200 Blue Hill Ave., Roxbury, MA 02119

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Notice explains what personal information we collect, why we collect it, how we use and share it, and the choices available to you regarding our use of your information.

2. Information We Collect

  • Contact information: name, email address, phone number, postal address.
  • Service-related information: vehicle make/model, key or lock details, service requests, appointment dates and locations.
  • Payment and billing information: payment method details used to pay for services.
  • Usage information: IP address, device information, browser type, pages visited, and analytics when you use our website.
  • Communications: records of communications with our customer service, including messages via email, phone, or WhatsApp.
  • Location information: when you request mobile service at a specific address.

3. How We Use Your Information

  • Provide and manage the services you request (e.g., key replacement, programming, mobile service).
  • Process payments and send invoices or receipts.
  • Communicate about appointments, service updates, and customer support.
  • Improve and personalize our website, services, and marketing (where permitted).
  • Detect and prevent fraud, abuse, or illegal activity and to enforce our policies.
  • Comply with legal obligations.

4. Legal Bases for Processing

Where required by law, we rely on lawful bases such as your consent, performance of a contract, our legitimate business interests (e.g., service delivery and fraud prevention), or compliance with legal obligations.

5. Sharing and Disclosure

We may share personal information with service providers and contractors who perform services on our behalf (e.g., payment processors, IT providers), legal or regulatory authorities when required, or third parties in connection with a business transaction. We do not sell your personal information for monetary consideration.

6. Security

We implement administrative, technical, and physical safeguards to protect personal information. However, no security measure is completely fail-safe.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Choices and Rights

Depending on applicable law, you may have rights to access, correct, or delete your personal information, opt out of marketing communications, or limit certain processing. To exercise these rights or for privacy-related requests, contact: info@bostoncarkeys.com or call/WhatsApp +1 617569999 / +1 617 937 9595.

9. Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13; if we learn we have, we will take steps to delete it.

10. International Transfers

If personal information is transferred or accessed from outside the United States, we will protect it in accordance with this Notice and applicable law.

11. Changes

We may update this Notice periodically. We will post the revised Notice on our website and update the "Creation date" above when a material change occurs.

12. Contact

Questions about this Notice or our privacy practices: info@bostoncarkeys.com — Phone: +1 617569999 — WhatsApp: +1 617 937 9595.

Note: This Privacy Notice is a general template and does not constitute legal advice. For compliance tailored to your business and applicable laws, consult an attorney.